Shipping and Returns Policy

Local Pick Up

You can collect your orders from Artland or Cavendish Contemporary (Shop 4 &5 Heritage House, 20 Dreyer Street, Claremont. Near Cavendish Mall) Monday to Friday 9am – 5pm. Saturday 9am – 12pm


Shipping & Delivery for South Africa

All canvas orders are made to order. Our production lead times are between 7-9 working days. Please allow 9-12 working days for canvas prints ordered with a frame.

All Softs in stock will be despatched within 2 days from receipt of proof of payment.

We offer FREE shipping on all orders over R500 nationwide. Orders below R500 attract a R90 flat shipping fee.

Primetime Express is our national courier. On despatch you will receive a waybill number and a link to their online dashboard, to track your shipment through to delivery.

For larger shipments we use Road freight, 2-3 working days to all major centres and up to 5 working days for outlying areas.

For small to medium shipments, we use Airfreight, which is typically an overnight service.


Shipping & Delivery for International Orders

We have experienced increase costs in international airfreight. When ordering canvas prints, we would recommend ordering them unstretched, rolled up and shipped in a tube.

Please email us with your address and details of your preferred order and we will email you an accurate shipping quote. Payment can be made via Visa, MasterCard or Paypal. Email inquires to

Returns & 100% Money Back Guarantee

If you are not satisfied with the quality of your selected print or if the order arrived damaged, you may return it to us within 14 working days free of charge for a 100% refund. Please retain and package the order back in its original packaging to prevent any damage in transit. Primetime Express will collect from you on notification from us. Please communicate and send us pics so we can assist you timeously to

After over three years of delivering canvases nationwide and internationally, we have not had a return for poor quality or a damaged canvas.


Try Before You Buy

Still hesitant about which canvas print you want? Will it fit in your current décor scheme? Concerned about selecting the right size? Contact us at and we will walk you through the process.