Privacy Policy

Privacy Policy for Ruthanne Collection

1. Introduction

Ruthanne Collection values the privacy of our users and is committed to protecting their personal information. This Privacy Policy outlines how we collect, use, disclose, and manage personal data in compliance with the Protection of Personal Information Act (POPIA) and other relevant South African privacy laws.

2. Information Collection

2.1. Personal Information: We may collect personal data such as name, email address, postal address, phone number, payment information, and demographic details when users interact with our website or make purchases.

2.2. Non-Personal Information: We also gather non-personal data, including IP addresses, browser type, device information, and website usage patterns, to enhance user experience and improve our services.

3. Use of Information

3.1. Purpose: Personal information is utilized to process orders, facilitate transactions, communicate with customers, provide support, and enhance user experience. Non-personal data helps us analyse trends, monitor website performance, and tailor content to user preferences.

3.2. Marketing Communications: With user consent, we may send promotional emails or newsletters about Ruthanne Collection products, events, or special offers. Users have the option to opt out of receiving such communications at any time.

4. Information Sharing

4.1. Third-Party Service Providers: We may disclose personal data to trusted third-party service providers who assist us in operating our business, managing transactions, delivering products, or conducting marketing activities. These service providers are contractually obligated to maintain the confidentiality and security of user information.

4.2. Legal Compliance: We may disclose personal information when required by law, in response to legal proceedings, or to protect the rights, property, or safety of Ruthanne Collection, our users, or others.

5. Data Security

5.1. Measures: We implement appropriate technical and organizational measures to safeguard user data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server protocols, access controls, and regular security assessments.

5.2. User Responsibility: While we strive to protect user information, it is essential for users to maintain the confidentiality of their account credentials and exercise caution when sharing personal data online.

6. Data Retention

6.1. Retention Period: We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Upon request, we will delete or anonymise user data, unless retention is necessary for legal or legitimate business purposes.

7. User Rights

7.1. Access and Correction: Users have the right to access, correct, or update their personal information stored in our database.

7.2. Withdrawal of Consent: Users may withdraw consent for the processing of their personal data at any time, subject to legal or contractual obligations.

8. Changes to Privacy Policy

8.1. Notification: Ruthanne Collection reserves the right to modify or update this Privacy Policy at any time. Changes will be communicated through our website or via email to registered users.

9. Contact Information

9.1. Queries: For inquiries or concerns regarding this Privacy Policy or our data practices, users may contact us at

10. Conclusion

By accessing or using the Ruthanne Collection website, users consent to the collection, processing, and storage of their personal information as described in this Privacy Policy. It is recommended that users review this policy periodically for any updates or changes